News
Changyuan Textile 2016 Quality Credit Report
Release time:
2017-11-01 12:55
Source:
Fujian Changle Changyuan Textile Co., Ltd
2016 Quality Credit Report
July 2017
Directory
Chapter I Preface
Chapter II Enterprise Profile
Chapter III Enterprise Quality Concept
Chapter IV Internal Quality Management
Section 1 Quality Management Organization
Section 2 Quality Management System
Chapter V Enterprise Quality Integrity
Section 1 Quality Integrity Management
Section 2 Construction of Quality Culture
Chapter 6 Quality Basis of the Company
Section 1 Product Standards of the Company
Section II Measurement Level of the Company
Section III Safety Management of Special Equipment
Chapter VII Product Quality Responsibility
Section 1 Product Quality Commitment
Section 2 Product Recall
Section 3 Three Guarantees Liability
Section IV Quality Rewards
Chapter VIII Quality Risk Management
Section 1 Quality Complaint Management
Section 2 Quality Risk Monitoring
Section III Emergency Management
Chapter IX Conclusion of the Report
Chapter I Preface
This report is a programmatic document for the company's corporate quality and integrity assurance. It focuses on quality and takes customers as the center. It is a guideline to guide the company to establish and implement the operation of the corporate quality and integrity management system. This report is an independent document prepared by the company. It is applicable to all process links involved in the company's production and operation and is issued once a year after approval, all departments and all employees are required to conscientiously study and implement the relevant contents of the Enterprise quality Credit report, abide by the product quality responsibility and quality integrity commitment, and continue to improve and improve, to ensure that the requirements and objectives of enterprise quality integrity can be achieved, so that user satisfaction.
Scope of the report: Changyuan Textile Co., Ltd., Changle City, Fujian Province
Reporting time range: January 1, 2016 to December 31, 2016
Report Release Cycle: Annual Report
Report data description: The data of this report comes from Changyuan Textile Co., Ltd., Changle City, Fujian Province.
Report access form: This report is published on the company's website in the form of electronic documents.
General Manager Picture 2.png
3 July 2017
Chapter II Enterprise Profile
Fujian Changle Changyuan Textile Co., Ltd. was registered and established in 2006. It is a modern large-scale private enterprise that produces and manages various fiber pure spinning and blended yarns. The company is located in the Hunan area of Fuzhou (Changle) Airport Industrial Concentration Zone. It covers an area of 500 acres, has a registered capital of 0.425 billion yuan, a total asset of 2.8 billion yuan, and a production capacity of 600000 spindles. It is a leading textile enterprise in Changle and a spinning manufacturer in Fujian Province. Since 2009, the company has been listed as "one hundred key industrial enterprises in Fujian Province" for successive years, and has successively won the honorary titles of "high-tech enterprise", "innovative pilot enterprise in Fujian Province", "backbone enterprise of strategic emerging industry in Fujian Province", "demonstration enterprise of deep integration of informatization and industrialization in Fujian Province", and Fujian enterprise engineering technology research center. In 2012, the company won the "National Textile Industry Quality Award" in the field of textile industry quality ".
At present, Changyuan Company mainly produces multi-functional, differentiated viscose, polyester, polyester-cotton, cotton-polyester and other series of medium and high-grade knitting yarns. The product quality has been spot-checked by Fujian Provincial Bureau of Quality and Technical Supervision and Fujian Provincial Bureau of Fiber Inspection for many times, and the rate of superior products is as high as 98%. The company's "Haoguang" brand registered trademark won the "Fuzhou Famous Trademark" and "Fujian Famous Trademark", and the company's products won the "Fujian Famous Brand Product", "China Cotton Textile Industry's Most Influential Brand Product", and "China Cotton Textile Industry, China Knitting Industry Trustworth Excellent Products" and other provincial and ministerial brand-name product honors. Products are mainly exported to Guangdong, Fujian, Jiangsu, Zhejiang and other developed coastal areas, as well as Egypt, Brazil and other foreign markets. Due to the advantages of product quality, brand effect and marketing services, the products are well received by local customers and enjoy high market awareness and added value.
Since 2010, Changyuan Company has been ranked among the top in the main economic benefit indicators of the national cotton textile and chemical fiber staple yarn industry for three consecutive years.
Chapter III Enterprise Quality Concept
In accordance with the the People's Republic of China Product Quality Law, the Law on the Protection of the Rights and Interests of the People's Republic of China Consumers, the Standardization Law, the Metrology Law, etc., and according to the actual situation and requirements of the company, the company establishes a quality integrity self-discipline mechanism and effectively implements the quality integrity management system. Adhering to a strong sense of competition, conscious law-abiding concept, solid professional knowledge, cooperative team spirit and firmly establishing the business philosophy of "quality first, integrity, always adhere to science and technology as the guide, strive for survival by quality, commit to prove the ability to stably provide products that meet the requirements of customers and applicable laws and regulations, and through the effective application of quality/environment/occupational health and safety management system, especially through the process of continuous improvement of the system, enhance customer satisfaction, realize environmental protection, control occupational health and safety risks, and ensure compliance with the requirements of customers, employees, interested parties and applicable laws and regulations.
Chapter IV Internal Quality Management
Section 1 Quality Management Organization
1. The company has set up a quality management organization-the quality management department under the direct leadership of the general manager. The top management shall promise and implement quality activities; Determine quality policies and objectives; Plan to achieve the objectives; Clarify responsibilities, authority and communication methods; Review the quality management system at planned intervals.
2. The Quality Management Department is responsible for carrying out and implementing quality activities such as quality planning, quality management, quality control, quality improvement and inspection and testing.
3. Quality Management Organization of the Company
The company's quality management implements a four-level management system of general manager, quality management department, workshop and team.
(1) General Manager
Fully responsible for the establishment and operation of the company's quality management system, the implementation of national laws and regulations, guidelines and policies, responsible for the whole company; fully responsible for the production and operation of the work, responsible for the quality of the company's products.
Preside over the formulation of the company's long-term development plan and annual production and operation plan, organize the preparation, review the company's various rules and regulations; responsible for the establishment and maintenance of the quality system.
Be responsible for the setting and adjustment of the company's organizational structure and the allocation of responsibilities and authority, examine and approve the reward and punishment scheme of the company's employees, and make full loss of resources according to the company's development needs.
(2) Quality Management Department
Supervise, inspect, organize and coordinate the quality management work.
Factory inspection of finished yarn.
Manage intangible assets such as trademarks and order the number of trademarks and labels issued as planned.
Internal and external quality information transmission.
Carry out mass quality management activities; carry out quality publicity and education activities, strengthen the quality awareness of employees, and establish a sound quality assurance system.
Hold regular quality work meetings to analyze and study the quality problems within the enterprise or in the quality operation system, and propose corrective and preventive measures.
Responsible for the company's quality measurement management, the laboratory testing and experimental equipment management, and in accordance with the provisions of the "strong inspection" and "fixed inspection" equipment identification.
Develop a quality management system.
(3) Workshop and team
Responsible for the decomposition and implementation of the quality policy objectives, establish and improve the specific quality management system, ensure the effective operation of the quality system, ensure that raw materials into the factory meet the quality requirements, and submit for approval and inspection.
4. Quality responsibilities and authorities
The Company has made it clear that the General Manager is primarily responsible for the quality and safety of the Company's products, and the Chief Quality Officer is directly responsible for the quality and safety of the products. The Quality Manual is issued with the approval of the General Manager, the person in charge of the quality organization is selected and appointed, and the quality responsibilities and authorities of the General Manager, Deputy General Manager and relevant departments are specified.
The general manager is responsible for implementing relevant national laws and regulations, establishing and improving the quality and safety responsibility system at all levels, appointing and authorizing the chief quality officer, establishing a product quality management organization, equipping full-time quality management personnel and related equipment resources, and ensuring quality activity funds.
The chief quality officer is responsible for organizing, supervising and inspecting the implementation of the quality and safety responsibility system for all posts in the enterprise, ensuring the establishment and effective implementation of the quality management system, and being responsible for the deployment of inspection and control of raw materials, production process and ex-factory inspection. bear legal responsibility for major quality and safety accidents or serious social impact.
The Quality Management Department shall specifically organize the verification and confirmation of product quality and safety, put forward corrective and preventive measures for quality and safety hazards, supervise and verify the implementation effect, check the quality of each production post and product development post, and collect and count daily quality data.
Section 2 Quality Management System
1. Quality management system establishment
The company spirit of "quality is the life of the enterprise" principle, pay attention to the quality system management.
In 2011, the company passed GB/T24001-2004/ISO14001:2004 environmental management system certification and GB/T19001-2008/ISO9001:2008 quality management system certification. In 2013 through the GB/T28001-2001 occupational health and safety management system certification. The company regularly accept the review of the certification company to check the effectiveness of the system.
2. Operation of quality management system
Quality policy is the purpose of quality management. The company adheres to the quality management policy of "integrity and compliance, customer-oriented, effective control and continuous improvement" to carry out quality management. Every year, regular management review meetings are used to review the suitability and effectiveness of the quality policy to ensure the effectiveness of the policy.
Quality objectives are the basis of quality management. The company's annual general manager personally presided over the formulation of the "annual company quality objectives", and the overall objectives of the decomposition, implementation, to ensure that the quality objectives can be broken down to each responsible department. The quality control department holds a monthly quality analysis meeting to monitor the achievement of quality objectives, and requires the responsible department to analyze the causes, take corrective and preventive measures, and make the product quality through a series of measures.
The continuous increase in volume ensures the smooth achievement of quality objectives.
The company attaches great importance to the education and training of talents, and has reached employee training intentions with Donghua University, Xi'an Polytechnic University, China Textile Science Research Institute and other institutions of higher learning and scientific research institutes. The Human Resources Department formulates the Annual Employee Training Plan and adopts external teachers, external training, internal training and other methods to train employees in a planned way. After the training, the training department organizes human resources, quality inspection and other departments to evaluate the training effectiveness, the establishment of "staff training files", as the basis for personnel assessment, selection, through the staff in the knowledge, skills, ideological attitude on the continuous improvement.
In terms of quality management, the Quality Management Department has prepared quality management systems such as the New Product Development Process Quality Management Plan, the Supplier Quality Management Plan, and the Quality Management Implementation Rules. And in strict accordance with the system implementation, assessment, through a series of system guarantee, so that quality management into the hearts of each employee.
In order to ensure the effectiveness of the quality management system, the company conducts two internal audits of the quality management system every year, one external audit of the system and one management review. After passing the audit, the audit department shall notify the responsible department in the form of Corrective and Preventive Measures Form for the found non-conformities and improvement items. The responsible department shall analyze the reasons, take corrective and preventive measures and pass the system audit, ensure that the quality management system is effectively implemented, maintained and improved.
Chapter V Enterprise Quality Integrity
Section 1 Quality Integrity Management
1. Quality integrity management operation
The company has always adhered to the integrity of management, in the production and operation of various activities, everywhere reflects the principle of customer focus, won the title of honesty and trustworthiness demonstration unit. In the process of product development and manufacturing, the technical center identifies the requirements of customers, laws and regulations and potential requirements of quality and safety, and designs in strict accordance with the standards. The production and manufacturing department carries out feeding, production, inspection and acceptance according to the standards to meet the requirements of customers. During the procurement process, the Procurement Department strictly controls the procurement channels, establishes the "List of Qualified Suppliers", and takes the supplier integrity investigation as one of the conditions for confirming qualified suppliers; at the same time, it signs a quality assurance agreement with the supplier to ensure that the raw materials and parts arrive The quality of the goods is qualified, the quality is supplied with integrity, and the environmental protection commitment of not using environmentally harmful substances is signed to meet the company's commitment to customers. Organize monthly customer satisfaction surveys to understand customers' needs and expectations for product and service quality in a timely manner. The customer service department is responsible for customer return visits, communication, complaint acceptance and handling, ensuring customer satisfaction, feedback, communication of customer information, and reflecting the company's quality and integrity management.
In the process of product realization, relevant departments communicate with relevant parties in a timely manner, establish environmental information exchange channels under emergency conditions, collect, process and reply to relevant parties' information, so as to enable all relevant parties to understand the company's quality integrity objectives and indicators, and timely process and record important false, counterfeit and forged information. The company communicates between different departments and different positions on quality integrity management, including quality integrity requirements, goals and completion status, and the effectiveness of implementation, through document transmission, office meetings, coordination meetings, training and education, and information briefings., To achieve mutual understanding, mutual trust, and achieve the effect of full participation.
2. Quality integrity objectives and indicators:
Product factory pass rate
100%
Major quality accident rate
0 times
Major environmental safety accident rate
0 times
information processing rate
100%
customer satisfaction
More than 90 points
Section 2 Construction of Quality Culture
Focusing on quality responsibility and quality integrity, the company carries out quality integrity awareness and quality legal awareness education and training, earnestly implements the spirit of quality integrity, combines the company's annual quality work priorities, formulates annual training and publicity plans, determines themes, and clarifies the form, scope, etc. Content to carry out special activities, through knowledge training, legal lectures, technical consultation, corporate integrity culture exchanges and other activities to promote the construction of corporate quality culture.
In the quality of integrity awareness is mainly carried out:
One is to build a corporate culture system with the concept of integrity as its purpose. The company regards the construction of integrity as the central link of the construction of corporate culture, puts forward the moral creed of "governing the enterprise by virtue, honesty and compliance", advocates the corporate style of "virtue is what you have, and you have a position", and forms "Innovation and win-win dedication" corporate values and other corporate culture concepts.
The second is to focus on the propaganda and education of traditional moral culture and focus on enhancing the sense of integrity. The company regards morality as the fundamental, focuses on enterprise quality as life, insists on strengthening moral construction, creates a good faith platform, and creates a loyal staff team. Make full use of morning meetings, bulletin boards, corporate documents, internal networks and other forms and social public media to widely publicize the regulations, regulations and advanced models of moral construction, publicize the development concept of the enterprise and the guiding ideology of civilization construction, create a strong atmosphere of gratitude, and advocate Employees strive to be useful and loyal to the company; firmly establish the business philosophy of "quality first, integrity first.
Carry out quality responsibility and quality legal awareness:
First, strengthen quality awareness education and consolidate the foundation of quality assurance. One is to focus on education and training. Include the technical and quality education and training of employees in the company's annual production and operation plan and enterprise development plan. The second is to build a system and establish a system. The company has established a quality management assurance system and reward and punishment incentive system in line with international standards, and has penetrated into all aspects of production and operation.
Second, strengthen the quality assurance system. To achieve the whole process of quality control. So that the company's quality management to the institutionalization, legalization track.
Third, strengthen product quality supervision, establish a post quality responsibility system, formulate quality rewards and punishments regulations, and establish the authority of the quality control department. Quantify the quality indicators to the work tasks of each unit and the assessment of the economic responsibility system, in line with the principle of "three don't let go", conduct serious and in-depth investigation and research on every market quality feedback, and tighten the string of quality at all times. "Creating high quality and creating high-quality products" has become the conscious action of employees, and "quality is the life of the company, and quality is the foundation of famous brands" has become the consensus of employees. The company regards honest management as the pursuit of the company, insists on relying on credit to treat users, and strives for the market. Create an environment of honesty and trustworthiness and winning by quality.
Chapter 6 Quality Basis of the Company
Section 1 Product Standards of the Company
The company conscientiously implements the "the People's Republic of China Standardization Law", takes "developing standard economy and improving quality and efficiency" as the primary factor to enhance the core competitiveness of enterprises, and strives to improve the role of standardization in production management. The company has participated in the formulation of three national textile industry standards: FZ/T 01120-2014 "Mixture of Polyethylene Hydrocarbon Elastic Fiber and Other Fibers for Quantitative Chemical Analysis of Textiles", which has been promulgated; FZ/T 12013-2014 "Lyocell Fiber Color Yarn" has been promulgated. FZ/T 63001-2014 "Yarn for Polyester Color Sewing" has been promulgated.
Section II Measurement Level of the Company
The company has established a sound measurement management system. In the enterprise technology center and each workshop have the necessary precision instruments and inspection and testing tools to ensure that each product before leaving the factory to achieve accurate testing, qualified before delivery. Every year, various testing tools, instruments and equipment are regularly calibrated to ensure the accuracy of product parameter testing.
Section III Safety Management of Special Equipment
The company has established and improved the safety production responsibility system, and formulated the post responsibility system for all departments and related personnel. According to the "Safety Inspection System", the company once a month, the equipment safety department once a week, the workshop once a day, and the team three inspections to inspect the safety. The "Special Equipment Management System" and "Special Operation Personnel Management System" have been formulated to strictly manage elevators, forklifts, etc, after installation, it shall be reported to the superior department for registration and acceptance, and the operators shall be examined and certified by relevant departments.
Chapter VII Product Quality Responsibility
Section 1 Product Quality Commitment
The company promises to abide by the "the People's Republic of China Product Quality Law", "the People's Republic of China Consumer Rights Protection Law", "Standardization Law", "Metrology Law" and other national laws and regulations and related product regulations. The company's business activities are in accordance with the "Quality Manual" and "Procedure The requirements of the document are carried out, focusing on customers, ensuring that the products are produced and inspected according to national standards, and the internal control indicators of some products are higher than national standards, products that have not passed the inspection of the quality control department will never leave the factory, and products that fail the inspection will never leave the factory. We promise to protect the environment, promote health, manufacture and sell qualified products, and strictly implement and fulfill the three guarantees system of product quality.
Section 2 Product Recall
The company has established the "Management Procedure for Activities after Product Delivery", which stipulates that products sold at any time due to design, process materials and other reasons have caused or may cause customers to have a large number of quality problems during use, and implement product recalls.
Section 3 Three Guarantees Liability
The company strictly implements the relevant regulations on after-sales service of national industrial products. The company has established an after-sales service system and established a number of after-sales service points in municipal cities across the country. The company conducts regular after-sales training and promises to implement three guarantees of service for the products sold by the company.
Section IV Quality Rewards
The company's "Hao Guang" brand yarn products have won many honorary titles such as "Fujian Famous Brand", "Fujian Famous Trademark", "China Cotton Textile Industry's Most Influential Product Brand", "Fuzhou Product Quality Award" and so on. Won a good reputation among customers.
Chapter VIII Quality Risk Management
Section 1 Quality Complaint Management
In order to better ensure and improve product quality, the company has set up a customer service department, formulated the "after-sales service management regulations", stipulated the responsibilities and working procedures of relevant personnel, recorded and dealt with each quality complaint, and conducted monthly cause analysis and formulated preventive measures.
Section 2 Quality Risk Monitoring
The company's product quality accidents are mainly whether the yarn inspection indicators are qualified, mainly including yarn strength, yarn defects, etc., which will affect the product quality of downstream weaving enterprises. For this reason, our company has achieved comprehensive management and inspection in every link from the original factory to the finished product factory, so as to prevent the occurrence of quality accidents.
Section III Emergency Management
After receiving major quality feedback, the sales management department immediately reported a written document to the general manager, who presided over the convening of the heads of various departments to analyze, study and improve countermeasures and take emergency measures.
Chapter IX Conclusion of the Report
Fujian Changle Changyuan Textile Co., Ltd. adheres to the quality policy of "honesty and compliance, customer-oriented, effective control, and continuous improvement", pays attention to the interests of customers, assumes social quality and safety responsibilities, and benefits the people. We sincerely invite supervision from all walks of life.
Related News
From April 20 to April 26 this year, the National intellectual property publicity week was jointly organized by the intellectual property Office, the Central propaganda Department and the General Administration of Market Supervision, together with the Supreme people's Court, the Supreme people's Procuratorate, the Ministry of Foreign Affairs, the Development and Reform Commission, the Ministry of Education, the Ministry of Science and Technology, the Ministry of Industry and Information Technology, the Ministry of Public Security, the Ministry of Justice, the Ministry of Agriculture and Rural Affairs, the Ministry, the Ministry, the Ministry, the Ministry, the Ministry of Commerce, the Ministry, the Ministry of Culture, the Ministry, national synchronization. The theme of this year's publicity week is "intellectual property transformation and application to promote high-quality development".
Fenji set sail again and ride on the dragon to compose a new chapter.
On February 16 (the sixth day of the Spring Festival in the Year of the Dragon), CCTV 13-News Channel broadcast the news that employees of Changyuan Textile and other key enterprises took the Spring Festival charter flights led by Fuzhou Human Resources and Social Security Department to return to work one after another. As of today (February 18), the employees of Changyuan Textile who have returned home for the New Year have basically returned to the company and devoted themselves with full enthusiasm to the production and operation of "setting sail again and making a new chapter on the dragon" after the festival. On the production lines of Changyuan Textile's 9 workshops, workers have concentrated on patrol inspection and operation. Thousands of spinning equipment have been operating at full capacity in the production processes of flower cleaning, carding, slimming, roving, spinning, winding and packaging. In the main control room of the digital system, the large LED color display screen scrolls and updates the real-time data of production quality, as well as scene information such as labor, equipment, energy consumption and production environment temperature and humidity. The Spring Festival of the Year of the Dragon is in good luck. In 2024, various production and operation management tasks and KPI performance indicators will be further broken down and issued for implementation.
Recently, the China Textile Industry Federation announced the results of the 2023 National Textile Industry Labor Skills Competition. Sun Yuanxiu, the head coach of the spinning operator of Fujian Changyuan Textile Co., Ltd., won the honor of "National Textile Industry Technical Expert". The competition results were 18. Ranked first among the winners of the National Textile Industry Labor Skills Competition with this honor.
Changyuan Textile 2016 Quality Credit Report
Release time:
2017-11-01 12:55
Source:
Fujian Changle Changyuan Textile Co., Ltd
2016 Quality Credit Report
July 2017
Directory
Chapter I Preface
Chapter II Enterprise Profile
Chapter III Enterprise Quality Concept
Chapter IV Internal Quality Management
Section 1 Quality Management Organization
Section 2 Quality Management System
Chapter V Enterprise Quality Integrity
Section 1 Quality Integrity Management
Section 2 Construction of Quality Culture
Chapter 6 Quality Basis of the Company
Section 1 Product Standards of the Company
Section II Measurement Level of the Company
Section III Safety Management of Special Equipment
Chapter VII Product Quality Responsibility
Section 1 Product Quality Commitment
Section 2 Product Recall
Section 3 Three Guarantees Liability
Section IV Quality Rewards
Chapter VIII Quality Risk Management
Section 1 Quality Complaint Management
Section 2 Quality Risk Monitoring
Section III Emergency Management
Chapter IX Conclusion of the Report
Chapter I Preface
This report is a programmatic document for the company's corporate quality and integrity assurance. It focuses on quality and takes customers as the center. It is a guideline to guide the company to establish and implement the operation of the corporate quality and integrity management system. This report is an independent document prepared by the company. It is applicable to all process links involved in the company's production and operation and is issued once a year after approval, all departments and all employees are required to conscientiously study and implement the relevant contents of the Enterprise quality Credit report, abide by the product quality responsibility and quality integrity commitment, and continue to improve and improve, to ensure that the requirements and objectives of enterprise quality integrity can be achieved, so that user satisfaction.
Scope of the report: Changyuan Textile Co., Ltd., Changle City, Fujian Province
Reporting time range: January 1, 2016 to December 31, 2016
Report Release Cycle: Annual Report
Report data description: The data of this report comes from Changyuan Textile Co., Ltd., Changle City, Fujian Province.
Report access form: This report is published on the company's website in the form of electronic documents.
General Manager Picture 2.png
3 July 2017
Chapter II Enterprise Profile
Fujian Changle Changyuan Textile Co., Ltd. was registered and established in 2006. It is a modern large-scale private enterprise that produces and manages various fiber pure spinning and blended yarns. The company is located in the Hunan area of Fuzhou (Changle) Airport Industrial Concentration Zone. It covers an area of 500 acres, has a registered capital of 0.425 billion yuan, a total asset of 2.8 billion yuan, and a production capacity of 600000 spindles. It is a leading textile enterprise in Changle and a spinning manufacturer in Fujian Province. Since 2009, the company has been listed as "one hundred key industrial enterprises in Fujian Province" for successive years, and has successively won the honorary titles of "high-tech enterprise", "innovative pilot enterprise in Fujian Province", "backbone enterprise of strategic emerging industry in Fujian Province", "demonstration enterprise of deep integration of informatization and industrialization in Fujian Province", and Fujian enterprise engineering technology research center. In 2012, the company won the "National Textile Industry Quality Award" in the field of textile industry quality ".
At present, Changyuan Company mainly produces multi-functional, differentiated viscose, polyester, polyester-cotton, cotton-polyester and other series of medium and high-grade knitting yarns. The product quality has been spot-checked by Fujian Provincial Bureau of Quality and Technical Supervision and Fujian Provincial Bureau of Fiber Inspection for many times, and the rate of superior products is as high as 98%. The company's "Haoguang" brand registered trademark won the "Fuzhou Famous Trademark" and "Fujian Famous Trademark", and the company's products won the "Fujian Famous Brand Product", "China Cotton Textile Industry's Most Influential Brand Product", and "China Cotton Textile Industry, China Knitting Industry Trustworth Excellent Products" and other provincial and ministerial brand-name product honors. Products are mainly exported to Guangdong, Fujian, Jiangsu, Zhejiang and other developed coastal areas, as well as Egypt, Brazil and other foreign markets. Due to the advantages of product quality, brand effect and marketing services, the products are well received by local customers and enjoy high market awareness and added value.
Since 2010, Changyuan Company has been ranked among the top in the main economic benefit indicators of the national cotton textile and chemical fiber staple yarn industry for three consecutive years.
Chapter III Enterprise Quality Concept
In accordance with the the People's Republic of China Product Quality Law, the Law on the Protection of the Rights and Interests of the People's Republic of China Consumers, the Standardization Law, the Metrology Law, etc., and according to the actual situation and requirements of the company, the company establishes a quality integrity self-discipline mechanism and effectively implements the quality integrity management system. Adhering to a strong sense of competition, conscious law-abiding concept, solid professional knowledge, cooperative team spirit and firmly establishing the business philosophy of "quality first, integrity, always adhere to science and technology as the guide, strive for survival by quality, commit to prove the ability to stably provide products that meet the requirements of customers and applicable laws and regulations, and through the effective application of quality/environment/occupational health and safety management system, especially through the process of continuous improvement of the system, enhance customer satisfaction, realize environmental protection, control occupational health and safety risks, and ensure compliance with the requirements of customers, employees, interested parties and applicable laws and regulations.
Chapter IV Internal Quality Management
Section 1 Quality Management Organization
1. The company has set up a quality management organization-the quality management department under the direct leadership of the general manager. The top management shall promise and implement quality activities; Determine quality policies and objectives; Plan to achieve the objectives; Clarify responsibilities, authority and communication methods; Review the quality management system at planned intervals.
2. The Quality Management Department is responsible for carrying out and implementing quality activities such as quality planning, quality management, quality control, quality improvement and inspection and testing.
3. Quality Management Organization of the Company
The company's quality management implements a four-level management system of general manager, quality management department, workshop and team.
(1) General Manager
Fully responsible for the establishment and operation of the company's quality management system, the implementation of national laws and regulations, guidelines and policies, responsible for the whole company; fully responsible for the production and operation of the work, responsible for the quality of the company's products.
Preside over the formulation of the company's long-term development plan and annual production and operation plan, organize the preparation, review the company's various rules and regulations; responsible for the establishment and maintenance of the quality system.
Be responsible for the setting and adjustment of the company's organizational structure and the allocation of responsibilities and authority, examine and approve the reward and punishment scheme of the company's employees, and make full loss of resources according to the company's development needs.
(2) Quality Management Department
Supervise, inspect, organize and coordinate the quality management work.
Factory inspection of finished yarn.
Manage intangible assets such as trademarks and order the number of trademarks and labels issued as planned.
Internal and external quality information transmission.
Carry out mass quality management activities; carry out quality publicity and education activities, strengthen the quality awareness of employees, and establish a sound quality assurance system.
Hold regular quality work meetings to analyze and study the quality problems within the enterprise or in the quality operation system, and propose corrective and preventive measures.
Responsible for the company's quality measurement management, the laboratory testing and experimental equipment management, and in accordance with the provisions of the "strong inspection" and "fixed inspection" equipment identification.
Develop a quality management system.
(3) Workshop and team
Responsible for the decomposition and implementation of the quality policy objectives, establish and improve the specific quality management system, ensure the effective operation of the quality system, ensure that raw materials into the factory meet the quality requirements, and submit for approval and inspection.
4. Quality responsibilities and authorities
The Company has made it clear that the General Manager is primarily responsible for the quality and safety of the Company's products, and the Chief Quality Officer is directly responsible for the quality and safety of the products. The Quality Manual is issued with the approval of the General Manager, the person in charge of the quality organization is selected and appointed, and the quality responsibilities and authorities of the General Manager, Deputy General Manager and relevant departments are specified.
The general manager is responsible for implementing relevant national laws and regulations, establishing and improving the quality and safety responsibility system at all levels, appointing and authorizing the chief quality officer, establishing a product quality management organization, equipping full-time quality management personnel and related equipment resources, and ensuring quality activity funds.
The chief quality officer is responsible for organizing, supervising and inspecting the implementation of the quality and safety responsibility system for all posts in the enterprise, ensuring the establishment and effective implementation of the quality management system, and being responsible for the deployment of inspection and control of raw materials, production process and ex-factory inspection. bear legal responsibility for major quality and safety accidents or serious social impact.
The Quality Management Department shall specifically organize the verification and confirmation of product quality and safety, put forward corrective and preventive measures for quality and safety hazards, supervise and verify the implementation effect, check the quality of each production post and product development post, and collect and count daily quality data.
Section 2 Quality Management System
1. Quality management system establishment
The company spirit of "quality is the life of the enterprise" principle, pay attention to the quality system management.
In 2011, the company passed GB/T24001-2004/ISO14001:2004 environmental management system certification and GB/T19001-2008/ISO9001:2008 quality management system certification. In 2013 through the GB/T28001-2001 occupational health and safety management system certification. The company regularly accept the review of the certification company to check the effectiveness of the system.
2. Operation of quality management system
Quality policy is the purpose of quality management. The company adheres to the quality management policy of "integrity and compliance, customer-oriented, effective control and continuous improvement" to carry out quality management. Every year, regular management review meetings are used to review the suitability and effectiveness of the quality policy to ensure the effectiveness of the policy.
Quality objectives are the basis of quality management. The company's annual general manager personally presided over the formulation of the "annual company quality objectives", and the overall objectives of the decomposition, implementation, to ensure that the quality objectives can be broken down to each responsible department. The quality control department holds a monthly quality analysis meeting to monitor the achievement of quality objectives, and requires the responsible department to analyze the causes, take corrective and preventive measures, and make the product quality through a series of measures.
The continuous increase in volume ensures the smooth achievement of quality objectives.
The company attaches great importance to the education and training of talents, and has reached employee training intentions with Donghua University, Xi'an Polytechnic University, China Textile Science Research Institute and other institutions of higher learning and scientific research institutes. The Human Resources Department formulates the Annual Employee Training Plan and adopts external teachers, external training, internal training and other methods to train employees in a planned way. After the training, the training department organizes human resources, quality inspection and other departments to evaluate the training effectiveness, the establishment of "staff training files", as the basis for personnel assessment, selection, through the staff in the knowledge, skills, ideological attitude on the continuous improvement.
In terms of quality management, the Quality Management Department has prepared quality management systems such as the New Product Development Process Quality Management Plan, the Supplier Quality Management Plan, and the Quality Management Implementation Rules. And in strict accordance with the system implementation, assessment, through a series of system guarantee, so that quality management into the hearts of each employee.
In order to ensure the effectiveness of the quality management system, the company conducts two internal audits of the quality management system every year, one external audit of the system and one management review. After passing the audit, the audit department shall notify the responsible department in the form of Corrective and Preventive Measures Form for the found non-conformities and improvement items. The responsible department shall analyze the reasons, take corrective and preventive measures and pass the system audit, ensure that the quality management system is effectively implemented, maintained and improved.
Chapter V Enterprise Quality Integrity
Section 1 Quality Integrity Management
1. Quality integrity management operation
The company has always adhered to the integrity of management, in the production and operation of various activities, everywhere reflects the principle of customer focus, won the title of honesty and trustworthiness demonstration unit. In the process of product development and manufacturing, the technical center identifies the requirements of customers, laws and regulations and potential requirements of quality and safety, and designs in strict accordance with the standards. The production and manufacturing department carries out feeding, production, inspection and acceptance according to the standards to meet the requirements of customers. During the procurement process, the Procurement Department strictly controls the procurement channels, establishes the "List of Qualified Suppliers", and takes the supplier integrity investigation as one of the conditions for confirming qualified suppliers; at the same time, it signs a quality assurance agreement with the supplier to ensure that the raw materials and parts arrive The quality of the goods is qualified, the quality is supplied with integrity, and the environmental protection commitment of not using environmentally harmful substances is signed to meet the company's commitment to customers. Organize monthly customer satisfaction surveys to understand customers' needs and expectations for product and service quality in a timely manner. The customer service department is responsible for customer return visits, communication, complaint acceptance and handling, ensuring customer satisfaction, feedback, communication of customer information, and reflecting the company's quality and integrity management.
In the process of product realization, relevant departments communicate with relevant parties in a timely manner, establish environmental information exchange channels under emergency conditions, collect, process and reply to relevant parties' information, so as to enable all relevant parties to understand the company's quality integrity objectives and indicators, and timely process and record important false, counterfeit and forged information. The company communicates between different departments and different positions on quality integrity management, including quality integrity requirements, goals and completion status, and the effectiveness of implementation, through document transmission, office meetings, coordination meetings, training and education, and information briefings., To achieve mutual understanding, mutual trust, and achieve the effect of full participation.
2. Quality integrity objectives and indicators:
Product factory pass rate
100%
Major quality accident rate
0 times
Major environmental safety accident rate
0 times
information processing rate
100%
customer satisfaction
More than 90 points
Section 2 Construction of Quality Culture
Focusing on quality responsibility and quality integrity, the company carries out quality integrity awareness and quality legal awareness education and training, earnestly implements the spirit of quality integrity, combines the company's annual quality work priorities, formulates annual training and publicity plans, determines themes, and clarifies the form, scope, etc. Content to carry out special activities, through knowledge training, legal lectures, technical consultation, corporate integrity culture exchanges and other activities to promote the construction of corporate quality culture.
In the quality of integrity awareness is mainly carried out:
One is to build a corporate culture system with the concept of integrity as its purpose. The company regards the construction of integrity as the central link of the construction of corporate culture, puts forward the moral creed of "governing the enterprise by virtue, honesty and compliance", advocates the corporate style of "virtue is what you have, and you have a position", and forms "Innovation and win-win dedication" corporate values and other corporate culture concepts.
The second is to focus on the propaganda and education of traditional moral culture and focus on enhancing the sense of integrity. The company regards morality as the fundamental, focuses on enterprise quality as life, insists on strengthening moral construction, creates a good faith platform, and creates a loyal staff team. Make full use of morning meetings, bulletin boards, corporate documents, internal networks and other forms and social public media to widely publicize the regulations, regulations and advanced models of moral construction, publicize the development concept of the enterprise and the guiding ideology of civilization construction, create a strong atmosphere of gratitude, and advocate Employees strive to be useful and loyal to the company; firmly establish the business philosophy of "quality first, integrity first.
Carry out quality responsibility and quality legal awareness:
First, strengthen quality awareness education and consolidate the foundation of quality assurance. One is to focus on education and training. Include the technical and quality education and training of employees in the company's annual production and operation plan and enterprise development plan. The second is to build a system and establish a system. The company has established a quality management assurance system and reward and punishment incentive system in line with international standards, and has penetrated into all aspects of production and operation.
Second, strengthen the quality assurance system. To achieve the whole process of quality control. So that the company's quality management to the institutionalization, legalization track.
Third, strengthen product quality supervision, establish a post quality responsibility system, formulate quality rewards and punishments regulations, and establish the authority of the quality control department. Quantify the quality indicators to the work tasks of each unit and the assessment of the economic responsibility system, in line with the principle of "three don't let go", conduct serious and in-depth investigation and research on every market quality feedback, and tighten the string of quality at all times. "Creating high quality and creating high-quality products" has become the conscious action of employees, and "quality is the life of the company, and quality is the foundation of famous brands" has become the consensus of employees. The company regards honest management as the pursuit of the company, insists on relying on credit to treat users, and strives for the market. Create an environment of honesty and trustworthiness and winning by quality.
Chapter 6 Quality Basis of the Company
Section 1 Product Standards of the Company
The company conscientiously implements the "the People's Republic of China Standardization Law", takes "developing standard economy and improving quality and efficiency" as the primary factor to enhance the core competitiveness of enterprises, and strives to improve the role of standardization in production management. The company has participated in the formulation of three national textile industry standards: FZ/T 01120-2014 "Mixture of Polyethylene Hydrocarbon Elastic Fiber and Other Fibers for Quantitative Chemical Analysis of Textiles", which has been promulgated; FZ/T 12013-2014 "Lyocell Fiber Color Yarn" has been promulgated. FZ/T 63001-2014 "Yarn for Polyester Color Sewing" has been promulgated.
Section II Measurement Level of the Company
The company has established a sound measurement management system. In the enterprise technology center and each workshop have the necessary precision instruments and inspection and testing tools to ensure that each product before leaving the factory to achieve accurate testing, qualified before delivery. Every year, various testing tools, instruments and equipment are regularly calibrated to ensure the accuracy of product parameter testing.
Section III Safety Management of Special Equipment
The company has established and improved the safety production responsibility system, and formulated the post responsibility system for all departments and related personnel. According to the "Safety Inspection System", the company once a month, the equipment safety department once a week, the workshop once a day, and the team three inspections to inspect the safety. The "Special Equipment Management System" and "Special Operation Personnel Management System" have been formulated to strictly manage elevators, forklifts, etc, after installation, it shall be reported to the superior department for registration and acceptance, and the operators shall be examined and certified by relevant departments.
Chapter VII Product Quality Responsibility
Section 1 Product Quality Commitment
The company promises to abide by the "the People's Republic of China Product Quality Law", "the People's Republic of China Consumer Rights Protection Law", "Standardization Law", "Metrology Law" and other national laws and regulations and related product regulations. The company's business activities are in accordance with the "Quality Manual" and "Procedure The requirements of the document are carried out, focusing on customers, ensuring that the products are produced and inspected according to national standards, and the internal control indicators of some products are higher than national standards, products that have not passed the inspection of the quality control department will never leave the factory, and products that fail the inspection will never leave the factory. We promise to protect the environment, promote health, manufacture and sell qualified products, and strictly implement and fulfill the three guarantees system of product quality.
Section 2 Product Recall
The company has established the "Management Procedure for Activities after Product Delivery", which stipulates that products sold at any time due to design, process materials and other reasons have caused or may cause customers to have a large number of quality problems during use, and implement product recalls.
Section 3 Three Guarantees Liability
The company strictly implements the relevant regulations on after-sales service of national industrial products. The company has established an after-sales service system and established a number of after-sales service points in municipal cities across the country. The company conducts regular after-sales training and promises to implement three guarantees of service for the products sold by the company.
Section IV Quality Rewards
The company's "Hao Guang" brand yarn products have won many honorary titles such as "Fujian Famous Brand", "Fujian Famous Trademark", "China Cotton Textile Industry's Most Influential Product Brand", "Fuzhou Product Quality Award" and so on. Won a good reputation among customers.
Chapter VIII Quality Risk Management
Section 1 Quality Complaint Management
In order to better ensure and improve product quality, the company has set up a customer service department, formulated the "after-sales service management regulations", stipulated the responsibilities and working procedures of relevant personnel, recorded and dealt with each quality complaint, and conducted monthly cause analysis and formulated preventive measures.
Section 2 Quality Risk Monitoring
The company's product quality accidents are mainly whether the yarn inspection indicators are qualified, mainly including yarn strength, yarn defects, etc., which will affect the product quality of downstream weaving enterprises. For this reason, our company has achieved comprehensive management and inspection in every link from the original factory to the finished product factory, so as to prevent the occurrence of quality accidents.
Section III Emergency Management
After receiving major quality feedback, the sales management department immediately reported a written document to the general manager, who presided over the convening of the heads of various departments to analyze, study and improve countermeasures and take emergency measures.
Chapter IX Conclusion of the Report
Fujian Changle Changyuan Textile Co., Ltd. adheres to the quality policy of "honesty and compliance, customer-oriented, effective control, and continuous improvement", pays attention to the interests of customers, assumes social quality and safety responsibilities, and benefits the people. We sincerely invite supervision from all walks of life.